Model: Cynefin Framework

December 3rd, 2020

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simple: eg callcenter

complicated: eg payroll, taxes

complex: advertising, day trading, recommendation engines, should I loan you money


) orgs good at complicated, are bad at complex


) the complicated problems have been solved already


) the money is in complex these days


) usually, you don't know which problem you are solving

you need to see how they behave


) people have a prejudice

Trump sees everything as simple and solves them that way

Fred George likes complex


(src: Video: How to enable organizations to go faster - Fred George)

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