Support

• Support Plans

• Technical Account Manager (TAM)

Pricing

• Free tier categories

• Pricing concepts

Consolidated billing

AWS Marketplace - 3rd party software

Support Plans

Technical Account Manager (TAM)

requires enterprise support level

get to know your customer's TAM

everybody wins

Free tier categories

AWS pricing concepts

Consolidated billing

multiple accounts per organization

one bill

Volume pricing

< 10 TB = x / TB

> 10 TB = 10 * x / TB + rest * y / TB

AWS Marketplace - 3rd party software