Model: 6 aspects of empathy

November 16th, 2019

1 Emotion Contagion

Feeling what others feel

 

2 Empathic Accuracy

Knowing what you feel

Being able to name the emotion.

Having specific words for different nuances of each emotion.

You can develop this in interactions.

When you <body language>, it seems to me that you're feeling <emotion>.

Is that what's going on?

 

3 Emotion Regulation

Making emotion less powerful, so they don't overwhelm you.

This allows you to do the next aspect

(2)Naming them helps with this.

 

4 Perspective Taking

What would I do

is different from

What would they do

 

Or like, or feel, or ...

 

Like I described earlier in How to treat people

Not

treat people like you wish to be treated

but instead

treat people like they want to be treated

 

5 Concern for Others

People sometimes seem to not be concerned for others.

But this can have 2 very different causes

  • don't care for others

  • care so much, but can't act, helplessness causing emphatic burnout

 

6 Perceptive Engagement

This is the final goal.

Treating people in a way that helps them.

Sometimes this means acting, doing something for someone.

Sometimes this means ignoring someone.

 

Example:

When you see someone clumsily falling, what they want most of all could be that nobody saw them.

You can be

kind

, and go help them up.

You can be

kind

, and ask them and be okay.

But maybe the

emphatic

thing to do, would be to ignore them and act like nothing happened.

 

 

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(src: Book: The Art of Empathy - Karla McLaren)