What is flow efficiency

it's about maximizing the density of value transfer and eliminating non-value-adding activities
  • throughput time
  • density

increase flow efficiency


throughput time

flow efficiency is value-adding activity in relation to the throughput time
throughput time = value adding / total time

total time: choose start-point and end-point

start: when a need arises
end: when the need is fulfilled

Quote: throughput time in most organisations

example + calculation

need: patient has a sore throat
value adding time: time with doctor and other staff (10 minutes)
time period: time from patient's arrival to patent leaving the health centre (30 minutes)
flow efficiency: 10m / 30m = 33%

density of value

flow efficiency is the density of value transfer

-> not slowing down the delivery to take up more time

Model: value transfer - resource vs flow efficiency


increase flow efficiency

  • reduce units in process by eliminating the causes for the queues
  • reduce cycle time (eg. work faster)
  • add more resources
  • eliminate, reduce and manage variation

(src: Book: This is LEAN - Niklas Modig & Par Ahlstrom)