Model: values, principles, methods, tools & activities
values
how we should be, regardless of situation or context
eg. customer focus Quote: values guide how we should act
principles
how we should make decisions, what we should prioritize
eg. just in time: creating flow eg. Model: Situational Awareness (aka jidoka): see the whole picture all the time just in time + jidoka = anything disturbing flow can be identified
methods:
how we should perform different tasks
eg. standardization: method to develop other methods “standardization is a standard for establishing standards” eg. visual planning: visualizing and continually update all of the relevant information concerning the business eg. blow the whistle: as soon a something unexpected happens, blow the whistle, everyone stops, find the root cause, improve, then continue (Quote: jidoka is the whistle) tools & activities: what we need to have & what we need to do
Metaphor: a company is like a tree
this model helps reduce variation in an organization Quote: reduce variation in an organization
(src: Book: This is LEAN - Niklas Modig & Par Ahlstrom)