Model: values, principles, methods, tools & activities
August 31st, 2022
Model: values, principles, methods, tools & activities
values
how we should be, regardless of situation or context
eg. customer focus
Quote: values guide how we should act
principles
how we should make decisions, what we should prioritize
eg. just in time: creating flow
eg. Model: jidoka: see the whole picture all the time
just in time + jidoka = anything disturbing flow can be identified
methods:
how we should perform different tasks
eg. standardization: method to develop other methods "standardization is a standard for establishing standards"
eg. visual planning: visualizing and continually update all of the relevant information concerning the business
eg. blow the whistle: as soon a something unexpected happens, blow the whistle, everyone stops, find the root cause, improve, then continue (Quote: jidoka "is" the whistle)
tools & activities: what we need to have & what we need to do
Metaphor: a company is like a tree
this model helps reduce variation in an organization
Quote: reduce variation in an organization
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