Model: superfluous work

August 21st, 2022

Model: superfluous work

work devoted to taking care of secondary needs


superfluous work is a very sophisticated form of waste,

since we often fail to realize that it is waste.

We think we are adding value, but we are not.


causes of secondary needs

Model: 3 sources of inefficiency


example: managing receipts

no description for image available


(src: Book: This is LEAN - Niklas Modig & Par Ahlstrom)