Want to Read Rate this book 1 of 5 stars2 of 5 stars3 of 5 stars4 of 5 stars5 of 5 stars Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss (Goodreads Author), Tahl Raz (with) 4.39 · ![[./resources/book-never-split-the-difference-chris-voss-tahl-ra.resources/embedded.svg]] Rating details · 24,748 ratings · 2,061 reviews **A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.**After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrori …more Get A Copy Amazon Online Stores ▾ Book Links ▾ Hardcover, 274 pages Published May 17th 2016 by HarperBusiness Original Title Never Split the Difference . ISBN 0062407805 (ISBN13: 9780062407801) . Edition Language English . Other Editions (42) All Editions | Add a New Edition | Combine …Less Detail edit details Edit My Activity Review of ISBN 9780062407801 Rating 1 of 5 stars2 of 5 stars3 of 5 stars4 of 5 stars5 of 5 stars Shelves to-readedit( 238th ) Format Hardcover edit Status January 8, 2017 – Shelved as: to-read January 8, 2017 – Shelved Review Add a review comment . Friend Reviews (8) 4.33 average rating Aug 11, 2018 Gien Verschatse rated it it was amazing Shelves: 2018, audio, non-fiction, social-behavior flag Like · comment Dec 17, 2018 Koen Metsu rated it really liked it Like · comment Jul 08, 2017 Guido rated it really liked it · review of another edition Shelves: world flag Like · comment Dec 27, 2018 Jo marked it as to-read Shelves: self-learning flag Like · comment Dec 23, 2018 Gert marked it as to-read Like · comment Aug 14, 2018 Thomas marked it as to-read Like · comment Oct 08, 2017 Mark Dechamps marked it as to-read Like · comment Jan 01, 2017 Sandro Mancuso marked it as to-read Like · comment Recommend This Book… . Reviews from People You Follow (1) Jun 04, 2018 Charles Duhigg is currently reading it · review of another edition 1 like · Like · comment . Reader Q&A Ask the Goodreads community a question about Never Split the Difference ![[./resources/book-never-split-the-difference-chris-voss-tahl-ra.resources/30721486.ux100_cr00100100.jpg]] Popular Answered Questions Has anyone found the PDF download they promise in the audiobook? 21 likes · like · 2 years ago · See all 7 answers Ed Cruz I found the referenced PDF here: http://cdn2.hubspot.net/hubfs/742822/… flag The author is in a Google video at https://www.youtube.com/watch?v=guZa7mQV1l0 12 likes · like · 3 years ago · See all 2 answers Matthew Murphy Thanks for sharing this link. :-) flag See all 7 questions about Never Split the Difference… . Lists with This Book 100 of the Best Business Audiobooks 95 books — 17 voters Street Epistemology 34 books — 11 voters More lists with this book… . Community Reviews Showing 1-30 4.39 · ![[./resources/book-never-split-the-difference-chris-voss-tahl-ra.resources/embedded.1.svg]] Rating details · 24,748 ratings · 2,061 reviews ![[./resources/book-never-split-the-difference-chris-voss-tahl-ra.resources/loading-45f04d682f1e9151cf1e6fb18a1bde21.gif]] More filters | Sort order . Feb 13, 2018 James Q. Golden rated it it was amazing Shelves: business, hypnosis I’m sorry, but it seems you’re looking for a review to help you decide if you Really want to read this book–if it’s worth your time–or not. Wondering if somebody would be kind enough to provide you with that one review which would appeal to your tastes.I have EXACTLY what you’re looking for, but why would I provide it for you? I’m thinking No. Go ahead: tell me. Why would I bother saving your time with an eloquent and thorough review that would Definitely appeal to you and surely help you decide? Go ahead: tell me.Are you done?The answer is the same: it ain’t happening. It seems you’re wasting your time. The answer is a big, fat No.What now?It seems you’re a little stuck right now, doesn’t it? My answer doesn’t sound it’ll change anytime soon–I mean, I’m not the kind of guy who keeps checking his reviews and keeps editing them accordingly, so now what?Looks like you could use some of the tips found in this book. Wasn’t it about negotiating?Hmm. . . (less) flag 274 likes · Like · 34 comments · see review Jan 11, 2017 Pouting Always rated it liked it · review of another edition A lot of what affects how much you enjoy these books is, again, how self aware you are or how much consideration you’ve given to how you talk to people and the best way to get what you want from others. If you already easily have any easy time convincing people, or have thought about it and are self aware of how you behave and talk to others then I don’t think any of these things are going to be surprising or helpful but if you haven’t ever actually considered the way you interact with people then maybe this will be an eye opening book for you. Personally I think I’ve always been a little manipulative so I wasn’t all that impressed. The writing was average also so the books clear and easy to read but I wasn’t impressed by the writing either.(less) flag 89 likes · Like · 8 comments · see review Sep 20, 2016 Mark rated it it was amazing One of the best books I’ve read over the last few years. In my opinion, the title does NOT do it justice. While this is applicable to negotiating, and the title DOES highlight a critical component, this book is valuable to MANY types of negotiating, even situations that we may not consider to be negotiating… things that happen every day. This borrows heavily from behavioral and neuro science areas to get at the way people work (all of us). It of necessity helps gain trust. It helps in understanding others and what their true motives are, so you can meet their needs. This can be applied whether you are negotiating for just helping someone. It’s an amazing book… there are only about 4 books that I will repeat (maybe more than a 2nd time). This is DEFINITELY one of them. Thanks for an amazing lesson and reference, Chris! You’re amazing. (less) flag 73 likes · Like · 9 comments · see review Aug 17, 2016 Rita Arens rated it it was amazing Shelves: top-shelf I actually TOOK NOTES on this book. flag 51 likes · Like · 3 comments · see review Aug 10, 2016 Mario Velarde rated it it was amazing Fantastic book. While I recommend it to everyone, I almost don’t want to give away a competitive edge and prefer no one reads it–it’s that good! flag 33 likes · Like · 5 comments · see review Sep 25, 2018 Corinna rated it it was amazing Shelves: audible-listens Recently, I’ve snagged a couple interesting titles off the Audible deal-of-the-day. This book popped up and the premise was just so interesting, I had to get it for a couple dollars.Chris Voss, the author, was a lead FBI hostage negotiator and haggled with terrorists, kidnappers, and a host of other bad dudes for a lot of years. I had an initial concern that Chris would be authoritarian and a tad bit self-enamored when I bought the book. The only reason for this being that most “bargain-like-a-boss” books I’ve read have been that way. But I figured, you don’t get to be the FBI’s lead hostage negotiator because of a false sense of importance so I figured I’d give ’er a go. And I’m so glad I did.This book appealed to me because I thought, “Hey, I can actually use this to negotiate with agitated patients.” But holy moly, Miss Molly. You can use these techniques to smooth out rough conversations with a spouse or family member, ease a tense stand-off with your nine year old that doesn’t want to go to bed, and use your super-secret-spy techniques on the vegetable vendor on the side of the road. It’s nifty stuff.In reality, the information here is golden. I wasn’t flipping through pages thinking, “I should write the world’s most basic book on communication too and make money off it.” This was actually valuable and evidenced-based. So many of these techniques are things I either use with aggressive/agitated patients, or will start using! Some of it, I realized, I use a rendition of, but not well, because I couldn’t put my finger on the mechanics behind it. This is so simple, and yet, art. It breaks things down into simple concepts, but shows it takes practice to hone the skills (obviously, otherwise I’d be sauntering into that lead FBI negotiator position myself). Why should we start our questions with “what” and “how”? Why do we want the other guy to say no? When is it helpful to use the late night FM DJ voice vs. the chipper, friendly voice? I know the answers now. And they make a hecka-lotta sense.If you read one self-help, communication, non-fiction book this year, read this one! Also, the Audible narrator was a pleasure to listen to. He did a wonderful job.I’d rate this book a PG for some language and episodes of peril/violence. (less) flag 29 likes · Like · 5 comments · see review Sep 06, 2017 ScienceOfSuccess rated it it was amazing Shelves: favorites, goodgift tl;dr My animated summary of Never Split the Difference is available here: https://youtu.be/pWu6ie-QXjIChris Voss is a former FBI hostage negotiator. If you want to learn how to negotiate, he’s your top teacher. Every chapter in his book is a lesson. Each of them feels like an episode of some crime TV series. Every lesson is based on a real-life example from author’s involvement with hostage negotiations. After the storytelling, Chris explains which negotiating techniques worked and which didn’t …more flag 27 likes · Like · comment · see review Apr 29, 2018 Annie rated it really liked it · review of another edition The book should have been titled “Start at No in Negotiations.” Often, a “no” means “wait” or “I’m not comfortable with that.” Probe deeper and listen carefully to uncover key information behind the “no” (such as “I want to but I don’t have the money now” or “it is actually my spouse, not me, who doesn’t agree”). This is a much more effective approach than trying to get the counterpart to say “yes,” which the person might say just to get rid of you.The author, who is a former FBI hostage negotia …more flag 19 likes · Like · comment · see review Sep 04, 2017 Simon Clark rated it really liked it A very practical, easy to read book on the various psychological tricks and techniques you can use in persuading people to see things your way. I was recommended to read this with regards to negotiating with brands (making sponsored video content) and it has certainly beefed up my skillset. I’ve actually already used a bunch of tips from this book outside of formal negotiations, and I can confirm that much as some of the tricks sound unnatural on paper they really do work!As I say, the book is v …more flag 18 likes · Like · comment · see review Jul 24, 2017 Petr Bela rated it it was amazing Shelves: audible-us One of the most useful books I’ve ever read. Full of great tips, practical examples and surprising points about negotiating (without the other party feeling they’ve been cheated), which can be used in business, school, or any casual situation.A few points I’ve remembered:- Every negotiation starts with a “no”. If you start with questions leading to “yes” (Do you want to help the world? Do you think we should stop animal abuse? …), the other party will go into defense mode. By getting them to d …more flag 16 likes · Like · comment · see review May 10, 2016 Christopher Lawson rated it it was amazing “WE’VE GOT YOUR SON. GIVE US ONE MILLION DOLLARS OR HE DIES!“And so begins this surprising book. The author begins the book by relating his experience at a prestigious seminar at Harvard University. Several of the college’s top negotiators put him on the spot to see how he would negotiate in a hypothetical hostage negotiation.The author held his own against the expert negotiators, surprising the professors. How did he do so well? Mr. Voss explains that the methods used by the FBI were developed …more flag 14 likes · Like · see review Oct 02, 2018 Alexander rated it it was ok While I enjoyed reading the book, I couldn’t help realize it was mainly about how to manipulate and use people in order to get your way. No matter how Chris worded his stories, examples, and techniques it all sounded like he is teaching “how to use others for your personal (or business’s) gain. I honestly felt dirty reading it as it does teach how to be a horrible person to others while smiling and coming off as a great person.I’ll say as some one with high functioning autism and learning “to b …more flag 13 likes · Like · comment · see review Dec 13, 2017 Mehrsa rated it it was amazing I was prepared to hate this book and lump it in with the whole useless self-help genre (which begs the question why I keep reading those books), but I actually learned a lot. The book is basically a behavioral psychology approach to negotiations. I was taught all the BATNA and rational negotiations strategies in law school, but all those assumptions were based on rationality and lack of feelings. But we now understand that we are more prone to emotional decision making (system 1 or the elephant) …more flag 11 likes · Like · comment · see review Oct 05, 2016 Simon Eskildsen rated it it was amazing Shelves: reread What a phenomenal book. Who would’ve thought we could learn so much from a field that could not be further from our life: hostage negotiation. In the end this is a book about listening. It’s a book about making people feel listened to. This is a compilation of secret weapons that works like black magic when put into practise. Read the three first chapters, try it, and I promise you will not be disappointed. flag 10 likes · Like · 3 comments · see review Jul 13, 2017 Jeff rated it it was amazing This is by far the best book on negotiation I’ve ever read and newly entered into my top reads list. Never split the difference takes conventional thinking that negotiating is logical, is about “getting to yes” and “splitting the difference” to get achieve a “win-win” situation, then flips that thinking on it’s head. The author frames negotiation as two parties working collaborating where the situation is the adversary - what a great way to approach a negotiation. The author stresses the importa …more flag 9 likes · Like · see review May 21, 2016 Philipp rated it liked it Shelves: non-fiction, business-time, communication Update 31 October 2017:I used one of the techniques presented here (if you’re asking for money, make the number look as precise as possible to imply that you’ve thought deeply about what exactly you need) in a small grant application to sequence some seagrasses and the grant was awarded in full, nice! Sadly I can’t prove that it was awarded because I used a precise number…Original text:Fun short book from a former hostage negotiation expert turned business consultant. It’s a bunch of technique …more flag 9 likes · Like · 7 comments · see review Apr 21, 2018 Andrei Savu rated it it was amazing Powerful like a knife or fire. It reads as a description of a military tool that can be used to nurture, drive change and action but also to exploit so many of the biases that plague us as humans in a very effective way. I find some ideas very challenging from an ethical and moral perspective outside of the FBI crisis negotiation realm but that doesn’t dimish their power. Definitely worth reading multiple times. Take what you need to improve your life and enjoy the important history lessons. flag 9 likes · Like · 1 comment · see review Apr 26, 2017 Sreejith Pp rated it it was amazing A very useful book and one who’s ideas I plan to test in the near future. I felt there was a lot of common ground with the charisma myth. flag 8 likes · Like · comment · see review Nov 11, 2017 Rafael rated it liked it · review of another edition This review has been hidden because it contains spoilers. To view it, click here. flag 7 likes · Like · comment · see review Jul 01, 2018 Andy rated it it was ok · review of another edition This does not work well as an audiobook because there’s a lot of filler and hot air. I agree with the starting premise of the book, i.e. that “Getting to Yes” is more or less useless because people aren’t robots: When everybody involved is nice and logical, no one needs help with negotiating.Having said that, I’m not sure how especially useful his advice is.Personally, I got much more out of: .I would also recommend . The author there recognizes that introverts have different strengths/weak …more flag 7 likes · Like · comment · see review May 11, 2019 Yevgeniy Brikman rated it it was amazing Crap title, GREAT book.The premise: the FBI’s former chief international hostage negotiator (what a job title!) shares what he learned about negotiation throughout his career. These are the lessons the FBI has learned the hard way—those strategies that have been found to work when people’s lives depend on it. And these strategies work not only for hostage negotiation, but in the types of negotiations you come across throughout life: asking a boss for a raise, convincing your kids to take out th …more flag 8 likes · Like · 3 comments · see review Aug 12, 2017 Rob rated it it was amazing Shelves: nonfiction, cognitive, tobe, business, negotiation Excellent !!The content. The writing style. The summary at the end of each chapterI make no illusion that I’m going to become a better negotiator just by reading it. It requires re reading (which I’m planning to do) and practice and experience flag 7 likes · Like · comment · see review Dec 19, 2016 Alper Çuğun rated it it was amazing Totally delivers what it promises and then some: a Talebian addition to the literature about negotiation. Good pace and a nice mix of theory, summary and real-world cases that makes this a thrilling read. flag 7 likes · Like · comment · see review Mar 19, 2019 Donna rated it really liked it Shelves: non-fiction, personal-development The author, a former hostage negotiator, put together tips in dealing with others. This actually felt like a “How to Parent the Terrible Teens.” So much of this reminded me of those years. But I really liked this one. He shares how to negotiate anything that you are up against…buying a new car, job raises, promotions, etc. I also liked how he related these lessons learned and applied them to normal life. So 4 stars.Also, the title was perfect for this book. flag 6 likes · Like · comment · see review Jun 06, 2017 Matthew rated it it was amazing Shelves: favorites, business This book on negotiating also happens to be the best book on sales I’ve read in a long, long time.Most folks just skim the surface in their interactions with others, but this book will teach you how to set your ego and fears aside to break through the facades we project.Among other incredible insights, the author reveals techniques to uncover the information that makes a sale happen or not happen (what he refers to as black swans). flag 6 likes · Like · comment · see review Apr 08, 2018 Siobhán rated it it was ok Shelves: nf-lifestyle, gave-up It’s a nice premise and I like some of the articles I’ve read that the author has taken part in, but honestly I picked the book up again and reached a part where the author says how you can’t see things as being all about you and then proceeds to tell all these stories about himself thinking things are all about him, and it didn’t grip me or provide me with anything beyond a sense of this guy has good stories to tell but that isn’t what I came here for. flag 6 likes · Like · 1 comment · see review Nov 08, 2016 Grahamshircore rated it really liked it tried to use it when negotiating for a new car. Epic fail. Will need to spend a bit more time on it. flag 6 likes · Like · 3 comments · see review Mar 19, 2017 Mikedariano rated it really liked it Anyone will get something useful from this book.At the start of this old Nintendo (NES) game a player had to choose one of four characters. There was a footman, archer, wizard, and thief (I think). Each character had certain features. The footman was slow but strong. The archer was fast but weak and so on. None were perfect and after I died I always thought that if I only had the speed of the archer and strength of the footman.That idea came up while reading Voss’s book. There were some sectio …more flag 5 likes · Like · comment · see review Jan 14, 2019 Paige Halper rated it did not like it Did I really just read 288 pages of a white dude describing the world and how he manipulates others to “get the right answer” to his questions? I feel sick.With the preface, you really believe Voss is the expert in his field (and a humble expert, which is refreshing beyond belief). But you’ll also start to realize about 15 pages in that Voss’ techniques only work because he lives in a world where everyone is systematically inclined to make men like him happy (either for fear of retribution or b …more flag 5 likes · Like · 4 comments · see review Jan 09, 2019 Erik Rostad rated it it was amazing Shelves: 2019-books Excellent book that takes on most of the conventional wisdom about negotiating. Nearly everything I encountered as gospel in business school about negotiating was handily dismissed and countered in this book. I loved that. The author also channeled Kahneman and Taleb and the lessons from those great authors to improve his negotiating techniques. Many conversations throughout the day are mini or large negotiations. This book provides immediately implementable techniques, mindsets, and tools to he …more flag 5 likes · Like · comment · see review « previous 1 2 3 4 5 6 7 8 9 … next » . new topic Discuss This Book topics started by posts views last activity General Impressions Jessica 5 (5 new) 3 Mar 25, 2019 08:15AM ISBN 9780062407801, to 274 pages Greg 3 (3 new) 12 Jul 07, 2018 02:12PM Never Split the Difference Mary Jo 1 (1 new) 3 May 31, 2018 07:25PM #69 Never Split the Difference; Negotiating as if Your Life Depends On It Suezy 1 (1 new) 2 Dec 22, 2017 06:00AM More topics… .