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. Return on Investment profit / investment improving ROI profit ++ / investment – [example: retail] more value (profit ++) sell more to the same customer get more customers increase prices (without losing sales) less waste (investment –) cheaper space / furniture / tills / … fewer people less inventory (things on the shelves and in the back) improving ROI improving profit / investment [example: software] more value (profit ++)...
1 Emotion Contagion Feeling what others feel 2 Empathic Accuracy Knowing what you feel Being able to name the emotion. Having specific words for different nuances of each emotion. You can develop this in interactions. When you <body language>, it seems to me that you're feeling <emotion>. Is that what's going on? 3 Emotion Regulation Making emotion less powerful, so they don’t overwhelm you. This allows you to do the next aspect (2)Naming them helps with this....
Model: 3 Axes of software development as opposed to functional and non-functional functional (runtime) operational (runtime) developmental (dev time) Refactoring = keeping functional axis stable eg. func fixed dev improves ops is kept open (src: Video_ Code as Risk • Kevlin Henney)
Hypothesis-driven delivery (src: Video_ Why Scaling Agile Doesn’t Work - Jez Humble)
ROI - cost estimates don’t matter prioritize based on cost of delay “how much would we have earned if this was in production” We’re more wrong than not in guessing which features will be valuable (90% wrong in uncertain/new markets, xx>50% in well known markets) So what do we do? (src: Video_ Why Scaling Agile Doesn’t Work - Jez Humble)
Different types of user research (src: Video_ Why Scaling Agile Doesn’t Work - Jez Humble)
start with signals, not requirements have a problem statement, not features plan with hypotheses, not estimates experiments around a hypothesis, not backlog of stories analysis and conclusion, not guesses analysis and conclusion, not guesses if you have good problem solving teams, what good are estimates? within constraints here is my constraints here is my problem (src: Video_ The Future of Software Engineering - Mary Poppendieck)
Dreyfus model Novice: needs rules best practices nothing else keep it simple Advanced beginner: test rules break rules test the limits Competent: applies rules has internalised Proficient: falls back on rules instinct, instinct, insight don’t trust it yet Expert: transcends rules no longer think in rules Dreyfus Squared novice + expert = x-( someone dies advance + advanced massive learning don’t put into prod competent + novice = :-) proficient + expert = :-D...
(notebook4 p24)
This model is a way to (quantify / measure / objectivise / discuss) wellbeing. Which dimension do you value the most? Which dimension do you want to develop more? Positive Emotion How good are you at identifying and cultivating? Barabara Fredrickson listed 10 positive emotions: love joy gratitude serenity interest hope pride amusement inspiration awe Engagement & Flow How engaged are you with the things you do? Do you experience flow regularly?...