Published

(src: Book_ Crucial Conversations)

(src: Book_ Crucial Conversations)

Model: silence or violence (src: Book_ Crucial Conversations)

(src: Book_ Crucial Conversations)

Model_ Create a Mutual Purpose (src: Book_ Crucial Conversations)

(src: Book_ Crucial Conversations)

I’ve been struggling to use this principle in practice. I’ve read about it, heard it mentioned, heard it discussed and explained. But it only clicked when I stumbled into this example at work: We needed to sync certain tasks from one tool to the other. But we needed to make sure that tasks were only sent once. There was to be no duplication at the receiving end. We also wanted to show a count of the tasks that were synced in the stats...

When you do it well, it becomes personal Quote_ work hard for themselves Quote_ win for themselves Quote_ when people take personal risk Quote_ cultures form around common values and beliefs Quote_ we form trust when we share values and beliefs Quote_ trust emerges when not driven by self-interest Model_ 3 degrees of certainty Model_ Clarity of why, discipline of how, consistency of what Model_ people show who they are with symbols...

(src: Video_ The Scaling Dilemma - Mary Poppendieck)

how to get it stable? where it’s actually in production How to poke your code base? Book_ Continuous Delivery - Jez Humble, David Farley split deployment vs release with feature toggles (src: Video_ The Scaling Dilemma - Mary Poppendieck)