Quote: Your ability to truly listen is largely determined by your motive.
Your ability to truly listen is largely determined by your motive. (src: Course_ crucial conversations - Becky Flanagan)
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Quote: throughput time in most organisations
most organisations will find it challenging to define process (and therefore throughput time) as starting when a need arises and ending when the need is fulfilled. (src: Book_ This is LEAN - Niklas Modig & Par Ahlstrom)
Quote: design considering it's context
Always design a thing by considering it in its next larger context—a chair in a room, a room in a house, a house in an environment, an environment in a city plan. -- Eliel Saarinen (src: Book_ Growing Object Oriented Software, Guided By Tests - Steve Freeman & Nat Pryce)
Quote: how modules communicate is more important than their internals
The big idea is “messaging” [...] The key in making great and growable systems is much more to design how its modules communicate rather than what their internal properties and behaviors should be. -- Alan Kay [Kay98] (src: Book_ Growing Object Oriented Software, Guided By Tests - Steve Freeman & Nat Pryce) (origin: [Kay98])
Quote: brands become symbols of who we are
Because Apple is so clear about what they believe, so disciplined in how they do it and so consistent in what they do. That symbol now serves as a representation of who I believe I am. And if I surround myself with enough of these symbols. And if I'm consistent enough, you'll know something about me. (src: Video_ Start With Why - Simon Sinek)
Quote: cultures form around common values and beliefs
Quote: cultures come together around a common set of values and belief Cultures are groups of people who come together around a common set of values and beliefs. (src: Book_ Start With Why - Simon Sinek p88 )
Quote: people don't buy what you do
People don't buy what you do, they buy why you do it. (src: Book_ Start With Why - Simon Sinek)
Quote: prove to the outside world who I am
Well, you see. I see myself as someone who <why>. And so it's very important for me to surround myself with all the people and the products and the brands to prove to the outside world who I am. Because I am using these things to tell people who I am. In an attempt to attract people who believe what I believe. So that I can start to form strong bonds of trust....
Quote: trust emerges when not driven by self-interest
Trust begins to emerge when we have a sense that another person or organisation is driven by things other than their own self-gain. (src: Book_ Start With Why - Simon Sinek p84 )
Quote: we form trust when we share values and beliefs
When we share values and beliefs with others, we form trust. (src: Book_ Start With Why - Simon Sinek p88 )