Model: 4 levels of empathic listening skill
Mimic Paraphrase Name the emotion Paraphrase + name the emotion (src: Book_ 7 Habits of Highly Effective People)
T/Communication
LIST
Model: 5 levels of listening
Ignoring Pretending Selective listening Attentive listening Empathic listening https://medium.com/@mmeima/5-levels-of-listening-1cb0786957d2 (src: Book_ 7 Habits of Highly Effective People) More on this blog post: https://medium.com/@mmeima/5-levels-of-listening-1cb0786957d2