Map: Crucial Conversations
Book_ Crucial Conversations Ch1 What’s a Crucial Conversation? (And Who Cares?) Ch2 Mastering Crucial Conversations (The Power of Dialogue) Ch3 Start with Heart (How to Stay Focused on What You Really Want) Ch4 Learn to Look (How to Notice When Safety Is at Risk) Model_ silence or violence Ch5 Make It Safe (How to Make It Safe to Talk About Almost Anything) Model_ what it takes to be in dialogue [[model-step-out....